Frequently Asked Questions

curious dog peeks
When will I receive my order?
Can I cancel my order?
I am not happy with my item, how do I return it?
What to do if i receive a defective item?
I have entered an incorrect address what do I do now?
Can I order by phone?

How do I contract your company if my question isn't answered here?

No matter the question we are always more than happy to assist you. We offer a live chat feature on theglampets.com to assist with any enquiries. If the live chat feature is not what you want/need, just send us an email to info@theglampets.com and we will be happy to assist you as soon as we can.